Practice Manager

Claude should produce a professional, clearly written staff memo that covers all key information: the effective date (August 1st), the specific day affected (Tuesday), the new closing time (7pm), the teams impacted, the call for volunteers, and the shift differential amount ($3 per hour). The memo should have a clear subject line, an opening that states the change, the details in the body, and a call-to-action for staff who want to volunteer. The tone should be informative and positive, not bureaucratic. Claude should not invent additional policy terms not provided.

Claude should produce a numbered, step-by-step prior-authorization checklist tailored to Medicare Advantage MRI requests. The checklist must cover: receiving and verifying the imaging order, gathering clinical documentation to support medical necessity, submitting the PA request through the appropriate channel, following up within the payer's response window, and documenting the approval or denial in Athenahealth. Each step should be specific enough for a front-office staff member to follow without additional guidance. Claude should note that specific PA criteria vary by Medicare Advantage plan and recommend verifying requirements with each plan's portal.

Claude should produce a structured onboarding checklist organized by timeframe (e.g., Day 1, Week 1, Week 2, 30-day milestone). The checklist must include all five elements requested: HIPAA training with a documentation reminder, EHR access setup steps, clinic orientation activities, a shadowing schedule for core clinical workflows, and a 30-day check-in milestone with suggested agenda items. Each checklist item should include a brief description of what it involves and who is responsible. Claude should not invent specific software names, trainer names, or policy details not provided.